Web Hosting: security is crucial

However, few users are willing to pay for round-the-clock support separately the security of the site applies to users as the most important criterion for the selection of an external hosting service. In one operated on behalf of a Reseller Inter Genia survey of 63 IT professionals, 86 percent called this aspect in the first place. Right after that follows the low price of the hosting bid. It indicated 85 percent of respondents as the most important selection criterion.

Other decisive factors in the choice of web hosting company are according to the survey comprehensive management options (77 percent), the use of brand-name servers (75 percent), providing as many e-mail mailboxes (73 percent) as well as virtual servers and value added services such as domain registration (both 72 percent).

Also plays a crucial role of technical support. More than three quarters of respondents expect a round-the-clock care through their Web-Hoster. However, 70 percent are not willing to pay for it. The right to obtain top-Support for nothing, “the provider will in the long run, however, can not meet,” warns Thomas straws, CEO of Inter Genia AG. “Either the support costs factored in the hosting prices and drive them according to the height, or the customer pays for each support case separately.”

Despite the high importance of the safety factor, only one third stops (35 percent) of respondents recovery capabilities for data recovery after a crash as essential. 37 percent give such features as at least “useful” one.